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FAQs

  1. Why does EZChrom miss the start of run signal?
  2. Why do I lose communication with my HP DeskJet Printer?
  3. Problems with Power Supply and the use of Uninterruptible Power Supplies (UPS).
  4. How do I regenerate my AAA Column?
  5. What are the shortest analysis times for Lithium and Sodium systems?
  6. What is the best method for Homocysteine (HCYS) analysis?
  7. What is the advised sample preparation for a Protein Hydrolysate Sample?
  8. What is the advised sample preparation for a Physiological Fluid Sample?
  9. How should I store my capsules?
  10. What is the best column packing program for my resin?
  11. What is the best sample preparation for TRP analysis?
  12. What can be the role of Biochrom 20 in the proteomics project?
  13. How can we analyse the "available Lysine"?
  14. What is the official method for the analysis of amino acids in fruit juices?
  15. What is the shelf life of AAA buffers and reagents?
  16. Are certificates of analysis for buffers available for GLP purposes?
  17. What AAA training courses are available at Biochrom?
  18. Can service support be arranged if there are no trained personnel at my local distributor?
  19. Can I obtain further supplies of calibration standards after using the initial standard provided with Biochrom 20?
  20. Can Polyamine analyses be performed on the Biochrom 20?
  21. Can service manuals and maintenance information be purchased/obtained?
  22. What routine maintenance should users carry out themselves?
  23. What do the error codes in the control software mean?
  24. How should I shut down my Biochrom 20?
  25. How do I pack a column?
  26. Why does EZChrom/Elite always start in Demo Mode?
  27. I only want to use the Default Project in Elite, so how can I make Elite see "C:\EZChrom Elite\Data" as the default directory for my data every time I start it?
  28. When I open a data file in Elite, I always get the 440nm window on top. How do I change this so the 570nm is always on top?
  29. The Biochrom 20 Plus (Biochrom 20) software is started and can be seen on the Taskbar but the application windows can not be seen.
  30. Why does sensitivity of ninhydrin response sometimes decrease with time?
  31. Can you tell me the standard procedure in using Internal Standard in the sample preparation?
  32. Preparing Biochrom Software for use with multi level users on Windows 2000 and Windows XP Pro. How do I set Biochrom Software to work in different User Accounts?
  33. When moving the mouse in an Elite Graphics window the vertical tracking cursor lags behind the mouse pointer by several centimetres and is very jerky.
  34. How should PEEK Columns be Cared for and Maintained?
  35. Optimising PEEK analytical Column Programs.
  36. How is Version 3 Biochrom 20 Control Software used?
DISTRIBUTORS

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