AAAFAQ33 (When moving the mouse in an Elite Graphics window the vertical tracking cursor lags behind the mouse pointer by several centimetres and is very jerky.)

When moving the mouse in an Elite Graphics window the vertical tracking cursor lags behind the mouse pointer by several centimetres and is very jerky.

Problem:

When moving the mouse in an Elite Graphics window the vertical tracking cursor lags behind the mouse pointer by several centimetres and is very jerky. Problem is made worse by switching between Graphics Windows.

Fix:

Under control panel, Display, Settings check that the colours is not set on TRUE. The Compaq PC's that Biochrom supplied worked fine on any other colour setting but TRUE always caused the problem. The other display settings were 1024 x 768 resolution and 85Hz refresh rate.

If this does not answer your question or solve your problem, then please contact us at support@biochrom.co.uk detailing your question or the problem you are experiencing. Please list if relevant the instrument, software and version numbers you are running, and enclose any relevant data files, etc.